Question 1

What is the Teak Steel surround surface made of?

Accepted Answer

The Teak steel surround is entirely metal, but it’s designed to look like teak. This finish provides the elevated aesthetic and all-weather protection without the upkeep.

Question 2

Can Solo Stove Infinity Flame be used during burn bans?

Accepted Answer

Use depends on local restrictions. Always check local burn ban details before use and proceed with caution.  You are responsible for knowing all applicable local restrictions.

Question 3

Can I use Infinity Flame on a deck?

Accepted Answer

Yes. Use Solo Stove Infinity Flame only on a stable, non-flammable surface with adequate clearance and ventilation. Always follow our full manual guidelines.

Question 4

Is the flame adjustable?

Accepted Answer

Yes. Use the external control knob to adjust flame height and heat output for your preferred outdoor propane firepit experience.

Question 5

Will the Teak Steel finish fade or discolor over time?

Accepted Answer

The Teak Steel table and frame features a UV-resistant material built to resist rust, rain, and sun exposure for lasting performance. To resist elemental wear for even longer, consider adding the Infinity Flame Shelter to keep your Fire Pit covered when not in use.

Question 6

How do I protect the teak steel finish for a long-lasting product?

Accepted Answer

The Teak Steel surround is durable and designed for all-weather protection. To further protect your setup, explore the  shelter cover  to further protect and keep the elements where they belong: outside of your fire pit.

Question 7

What is the flame like on the Infinity Flame?

Accepted Answer

The flame is designed to recreate the look our Solo Stove wood-burning fire pits and brings our mesmerizing Solo Stove Signature Flame™ to a propane experience for the first time.

Question 8

Does it spark or produce ash?

Accepted Answer

No. The smokeless propane fire pit produces no ash and no stray sparks like a wood fire. It is still a real flame, so follow all proper safety precautions and the product manual.

Question 9

How long does a propane tank last?

Accepted Answer

The propane fire pit runs for approximately 5.5+ hours on the Dual-High setting on a full tank. On the Outer setting, the runtime is approximately 9.5+ hours. Runtime will vary depending on setting and environmental conditions such as temperature and humidity.

Question 10

What size propane tank does Infinity Flame use?

Accepted Answer

Infinity Flame should only be used with a standard 20 lb propane tank. Store it in the hidden compartment and secure it according to the instructions.

Question 11

Is natural gas (NG) compatible with Infinity Flame?

Accepted Answer

No, it is not.  Infinity Flame is configured for propane only.

Question 12

Is assembly required?

Accepted Answer

Yes, basic assembly is required.  Always follow our full manual guidelines.

Question 13

How do I light Infinity Flame fire pit?

Accepted Answer

Open the propane tank valve, push and turn the control knob to “ignite,” and hold as instructed. If it doesn’t light, wait five minutes for gas to dissipate, then retry. Review page 28 in your manual for a handy lighting checklist as well as further details on subsequent pages for additional details  Infinity Flame Charcoal Steel Manual   Infinity Flame Teak Steel Manual

Question 14

How do I adjust flame height and heat?

Accepted Answer

Use the external control knob to fine-tune ambience (outer flame) or heat (dual flame).

Question 15

Can I run it in windy conditions?

Accepted Answer

Yes. However, it is not recommended for use in strong winds. Wind may reduce flame height or temporarily push flames away from the ports. If strong winds blow out the flame, turn off the propane tank valve, wait five minutes for gas to dissipate, then retry.

Question 16

Is Infinity Flame okay in the rain or snow?

Accepted Answer

Infinity Flame fire pit should not be used in the rain or snow in order to keep the burner and stainless steel propane fire pit surface dry.

Question 17

Can I use my Infinity Flame during cold winter nights?

Accepted Answer

You can use your fire pit during the winter, however, please remember that propane pressure drops in cold temperatures and that you might see a lower flame output in sub-freezing weather. We recommend keeping your propane tank off frozen ground and using a tank blanket. When choosing a tank blanket, use one that does not cover the foot ring of the tank, as it will interfere with securing your tank to the Bottom Tray.

Question 18

Is the exterior of the Infinity Flame hot during use?

Accepted Answer

The surrounding tabletop stays cool to the touch and can hold glasses, games, and more. The design helps protect wandering hands and wagging tails, but children and pets should always be supervised around any open flame. The burner flame ring and internal burners do get hot and should not be touched.

Question 19

Can I roast marshmallows or cook on it?

Accepted Answer

We love s’mores and, while propane is food safe, we do not recommend cooking over the Infinity Flame fire pit since food residue can clog the burners and be difficult to clean.

Question 20

Igniter clicks but no flame — now what?

Accepted Answer

Confirm the propane tank valve is open and that the tank is not empty, ensure the control knob is depressed during ignition, and try again after five minutes, allowing gas to dissipate. See the manual for additional troubleshooting details or contact customer service if problems persist.

Question 21

How do I clean Infinity Flame?

Accepted Answer

When cool, wipe surfaces with a soft cloth. Avoid abrasive cleaners and periodically clear burner ports with a soft brush.

Question 22

Cold-weather performance tips

Accepted Answer

Propane pressure drops in cold temperatures. Keep tanks off frozen ground, consider a tank blanket, and expect lower flame output in sub-freezing weather.

Question 23

Can a propane fire pit get wet?

Accepted Answer

Yes, the stainless steel propane fire pit can handle occasional moisture, but for best performance and longevity, keep it  covered  when not in use.

Question 24

Do propane fire pits give off a lot of heat?

Accepted Answer

Infinity Flame fire pit produces up to 72,000 BTUs, providing powerful radiant heat for outdoor gatherings.

Question 25

What decorative options are available for the Infinity Flame?

Accepted Answer

Black Pearl Fire Glass Cubes, made specifically for Infinity Flame, is included with this product.  Always follow our full manual guidelines for both the Infinity Flame and the Black Pearl Fire Glass Cubes.

Question 26

Can I use other types of fire glass?

Accepted Answer

No. Only Solo Stove Black Pearl Fire Glass Cubes should be used with the Infinity Flame.

Question 27

How much fire glass do I need for the Infinity Flame?

Accepted Answer

One 8 lb bag of ½” fire glass cubes is perfectly sized for the Infinity Flame.

Question 28

Can you use a propane fire pit indoors?

Accepted Answer

No. The propane fire pit is for outdoor use only. Never use it inside, under a porch roof, or in enclosed spaces.

Question 29

Can I use color packs with this product?

Accepted Answer

No. Color packs should not be used with the propane fire pit.

Question 30

Can I use other fuel sources like pellets?

Accepted Answer

No. Only 20 lb propane tanks should be used with this fire pit.

Question 31

Can I purchase the teak steel surround separately to replace the tabletop of my Charcoal Steel Infinity Flame?

Accepted Answer

No, the Teak Steel and Charcoal Steel tabletops are built to specifically fit their integrated frames.

Infinity Flame Propane Fire Pit + Surround Surface - Teak Steel Finish

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