Question 1

How do I clean out my fire pit?

Accepted Answer

When your wood is burned through completely, and your fire pit is cool, remove the ash pan from under your base plate and dump it.

Question 2

Why is my base plate removable?

Accepted Answer

As your wood burns on the base plate, the ashes will fall to the ash pan below. When it's done burning and completely cooled, you won't have to tip your fire pit over to get rid of ashes. A simple lift of the base plate and removal of the ash pan means you can easily clean your fire pit.

Question 3

Are the fire pits stationary, or can they be moved?

Accepted Answer

Yes! Unique to Solo Stove, our fire pits were made for easy transport, no matter your need. Reposition your fire pit in your backyard for a new aesthetic, or take it with you on your next adventure.

Question 4

What is the point of a smokeless fire?

Accepted Answer

There are many benefits to a smokeless flame! A low-smoke fire means there's less smoke to dodge, so you can enjoy a night around the fire pit without the smell to prove it. And with little to no smoke, less harmful particles like creosote are being released into the atmosphere, making your fire pit environmentally friendly. 
 Our customers have also been vocal advocates for the health benefits, especially. Less smoke from the flame means less smoke inhaled, making the 'round-the-fire enjoyment for everyone!

Question 5

Can I touch my fire pit?

Accepted Answer

Fire Pits should not be touched while burning. Once the flames have died out, you should wait at least an hour before touching it with bare hands.

Question 6

How much wood does my fire pit take?

Accepted Answer

For Canyon, you should start with the recommended 6-8 logs and add more as the need arises. It's essential to ensure that your logs are close to the fire pits' inner walls for the most efficient burn. Read up  here  on how to prepare your wood.

Question 7

Do I need to purchase any accessories?

Accepted Answer

No, your fire pit is ready to use with just wood. However, we do offer several accessories to make your experience even better. Check out our accessories  here .

Question 8

Does the Canyon come with a cover?

Accepted Answer

Yes, we include the Canyon shelter with every Canyon fire pit. However the Canyon shelter does not fit the Surround. Surround shelter can be purchased seperately.

Question 9

How do I cook on my fire pit?

Accepted Answer

Yes! You can buy our Cast Iron Cooktops and Hub for open-flame fun.

Question 10

What type(s) of wood should I use as fuel?

Accepted Answer

The perfect smokeless flame requires quality, dry fuel. Kiln-dried hardwoods such as oak, or maple have a low moisture content, so they’ll burn at a higher temperature and give your flames a smooth secondary burn effect.

Question 11

Will my fire pit be hot when in use?

Accepted Answer

YES! Do not touch any part of the fire pit with bare hands when in use. Children should always be under parental supervision when around the fire pit. Your fire pit should always be treated as an open flame.

Question 12

Can I burn it on a wood deck?

Accepted Answer

Solo Stove Fire Pits can safely be used on a wood deck, but require your attention and action. Use on wood or composite decking can lead to charring or ignition if the fire pit is not adequately elevated, insulated, or misused. You should use Stand when using on a wood deck. Read up on what surfaces need Stand  here . 
 Even when using Stand, wood and composite decking materials differ significantly in quality and treatment, and have varying heat resistance ratings. You should check with your manufacturer or builder to ensure your surfaces can handle high temperatures, or further elevate or insulate your fire pit to avoid potential damage. 
 Never leave your fire pit unattended on a combustible surface when hot - even while cooling down. Hot ashes can reignite and escape onto the surface. 
 Solo Stove Shield is also recommended to help prevent large embers from escaping the pit during a burn and Solo Stove Lid when done burning to keep ashes locked in.

Question 13

Have more questions?

Accepted Answer

Click here  to view product and safety instructions.

Canyon 30" Fire Pit Essential Bundle

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