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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS (“TERMS”) CAREFULLY. Frontline Advance, LLC dba Solo Stove ("Solo Stove") provides outdoor products and services through this website and other controlled social media pages (including Facebook and Instagram) (“Site”). By using this Site you agree and accept to be bound by these Terms and Conditions (“Terms”). If you do not agree to the Terms, you should not use this Site.

The Terms constitute the entire and only agreement between you and Solo Stove and supersede all prior or contemporaneous agreements with respect to this Site, purchase of Solo Stove products, and your use thereof.

THESE TERMS PROVIDE THAT ALL DISPUTES BETWEEN YOU AND SOLO STOVE WILL BE RESOLVED BY BINDING ARBITRATION AND AN AGREEMENT TO SUBMIT ANY CLAIMS EXCLUSIVELY AS INDIVIDUAL NON-CLASS CLAIMS

1. Use

You agree to use the Site only for its intended purpose. You agree to use the Site in compliance with all privacy, data protection, intellectual property, and other applicable laws. Accordingly, you are prohibited from:

 

2. Eligibility

The Site is not directed to persons under the age of 13. If you are under 13 years of age, please discontinue use of this Site.

You may use the Site without creating an account. By creating an account with Solo Stove, you confirm that the information you have provided is true and not to be used for any ulterior motive or unlawful reason. You may not share your account information with, or allow access to your account by, any third-party. You will be responsible for all activity that occurs under your access credentials.

If it is determined by Solo Stove that you have provided false or misleading information or have violated these Terms, or other abuses have occurred, Solo Stove reserves the right, in its sole discretion, to cancel your account without notice.

For more information about your account and/or membership in Solo Stove’s rewards program please visit the Rewards program page or FAQ.

3. Intellectual Property

We grant you a limited non-exclusive license to use the Site for personal use only. All content on the Site, including any images, illustrations, graphics, design, icons, photographs, videos and written and other materials, including the compilation of this Site, is the property of Solo Stove and protected under applicable copyright, trademark, and other intellectual property laws. Any copying, republication, or distribution of this Site and/or its content is prohibited unless done with prior written consent from Solo Stove.

If you post content, including images, to the Site, you grant Solo Stove unrestricted, nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute and display such material (including derivative works) throughout the world in any media without providing attribution or obtaining additional consent.  Similarly, all suggestions, ideas, notes, concepts, content, artwork, product reviews and other information you may from time to time share with Solo Stove shall be deemed to be Solo Stove’s property. You further agree that Solo Stove and its affiliates are free to use any ideas, concepts, or know-how that you share.

If you believe in good faith that materials posted on the Site infringe your copyright, you may send Solo Stove notification requesting that the material be removed, or access to it blocked. The notice must include the following:

Please ensure any notices meet the statutory requirements imposed by the Digital Millennium Copyright Act of 1998. See http://www.loc.gov/copyright/ for details.

4. Purchases

You represent and warrant that if you are purchasing something from Solo Stove that (i) any credit card information you supply is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.

5. No Purchase for Resale

This Site is intended for sale of products from Solo Stove directly to consumers. Purchase for resale is strictly prohibited. If Solo Stove believes you are involved in purchases for resale it reserves the right to take any action against you, including without limitation, restrict sales to you, cancel your orders, and/or suspend or close your account.

If you wish to purchase Solo Stove product for resale please contact Solo Stove.

6. Order Cancellation

We reserve the right to not accept your order for any reason and/or cancel your order by written notice without liability for any damages or costs other than a refund of amounts paid in at least the following situations:

If you wish to purchase Solo Stove product for resale please contact Solo Stove.

7. Delivery

Title to and risk of loss of product passes to you upon delivery of the ordered product from Solo Stove to the carrier. Delivery times vary. Please note all delivery dates are estimates and are not a guarantee that the product will be delivered on the specified date. Solo Stove will not be liable for any loss or expenses which you may incur because of any delay in the delivery of your order.

8. Returns and Warranty

Solo Stove’s Return and Warranty policies are included in these Terms. For more information, please check Solo Stove’s “Shipping & Returns” and FAQ pages.

9. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES INCLUDING, WITHOUT LIMITATION, ITS OWN NEGLIGENCE, SHALL SOLO STOVE OR ITS MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, SUBSIDIARIES, SUPPLIERS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING, OR DISTRIBUTING ITS SERVICES AND PRODUCTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SOLO STOVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (A) THE USE OR INABILITY TO USE THE SITE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (E) USE OF SOLO STOVE PRODUCT; OR (F) ANY OTHER MATTER RELATING TO THE SITE. THE MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SITE, SOLO STOVE PRODUCTS, OR YOUR USE THEREOF WILL NOT EXCEED $100 OR THE COST OF THE PURCHASED PRODUCT.

10. Arbitration Agreement

We hope no dispute ever arises, however, in order to resolve disputes between you and Solo Stove in the most efficient and cost-effective manner, you and Solo Stove agree that any dispute arising out of or in any way related to the Terms, your use of the Site or Solo Stove products, whether based in contract, tort, statute, or other law or legal theory, will be resolved by binding arbitration administered by JAMS in Dallas, Texas.

The Terms, as well as any arbitration between you and Solo Stove will be governed by the Federal Arbitration Act and administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures for claims exceeding $250,000 and its Streamlined Arbitration Rules and Procedures for all other claims. The rules and filing forms are available online at www.jamsadr.com. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

A party who intends to seek arbitration must first send a written notice of the dispute to the other party by U.S. Mail or electronic mail at the addresses listed below. The notice must (a) describe the nature and basis of the claim or dispute, and (b) set forth the specific relief sought.

The parties will make good faith efforts to resolve the claim directly, but if the parties are unable to reach an agreement within 30 days after the notice is received, you or Solo Stove may commence an arbitration proceeding.

Exceptions. Despite the provisions of this section, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to seek immediate injunctive relief in a court of law or to immediately file suit in a court of law to address an intellectual property infringement claim.

11. No Class Actions

YOU AND SOLO STOVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A LEAD PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Solo Stove agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

12. Choice of Law

These Terms will be governed and construed in accordance with the laws of the State of Texas. If a lawsuit or court proceeding is permitted under these Terms, then you and Solo Stove agree to submit to the personal and exclusive jurisdiction and venue of the state and federal courts located within Texas.

13. Notices and Communications

Except as explicitly stated otherwise, all notices you send to Solo Stove shall be sent by mail to Solo Stove Attn: Legal, 1070 S. Kimball Ave., Suite 121, Southlake, TX 76092 or by e-mail to legal@solostove.com.

With respect to notices Solo Stove sends to you, you consent to receive notices and other communications by posting notices on the Site, sending you an email at the email address listed in in your account, or mailing a notice to you at your billing address listed in your profile in your account.

4. Privacy

Solo Stove has adopted a separate Privacy Policy that you should refer to in order to understand what information we collect, why, how we use it, and your rights with respect to such information

These Terms may be amended from time to time without specific notice to you.

What People Are Saying

Dave Cohoe
Solo Stove is the simple solution I was looking for. No consumables to buy or carry. Easy to use and suitable for the backyard, the trail, and emergencies.
Emanuel Held
The secondary burn makes it efficient and clean AND you can use every fuel you find to fire it!
The Boars
In addition to being resilient and durable, it can boil water in ten minutes, by simply feeding it twigs.
Magnus Broden
The biggest advantage of Solo Stove is that you do not have to bring any fuel.