FREE Shipping (Ground) is FREE for all orders in the contiguous United States (lower 48 states). The estimated shipping time for FREE Shipping (UPS or FedEx Ground) is 3-5 business days (not including weekends/holidays). We do not offer free shipping to PO Boxes as we ship all FREE Shipping orders by UPS and FedEx.
Shipping to a PO Box requires additional handling by USPS and is subject to an additional charge.
If you are not 100% satisfied with your purchase for any reason, just contact us and we’ll be happy to provide a FREE pre-paid return label for any order shipped within the contiguous United States (lower 48 states) and Canada. Return your order to us within 30 days and we’ll process a full refund back to the original payment method. Customers shipping from outside the contiguous United States are responsible for return shipping costs.
If it is past 30 days and the product has not been burned or used, we will only be able to offer store credit. Customers will be responsible for shipping cost for orders past 30 days.
All orders being shipped to addresses in the United States are usually fulfilled within the same day if placed before 12:00pm CST. During peak seasons, order fulfillment may require additional time.
Shipping times are determined by the shipping option you choose during checkout. We are not able to guarantee shipping times which are subject to delays by the 3rd party shipping service providers (USPS, UPS, FedEx, DHL etc.). The following shipping options are available:
United States (lower 48 states)
Alaska/Hawaii/All other US territories
*Not Available on Fire Pits
All other countries
If you choose to ship by USPS Priority Mail International a tracking number will be provided. A tracking number will NOT be provided if you choose to ship by First Class Mail. Delivery days are approximate and may vary. Please allow an 3 extra business days for international order processing.
Many countries charge import fees, dues, taxes or other charges if you order products from outside your country. We do not cover these fees. It is your responsibility to find out if you will be charged fees upon receiving your package. Contact your government, customs office or post office if you have questions about fees in your country.
Some credit cards issuers charge processing fees when customers place orders in/from different countries. It is your responsibility to find out if your credit card issuer will charge an international processing fee. The international processing fee is charged by the credit card issuer. We do not cover these fees.
Solo Stove is the simple solution I was looking for. No consumables to buy or carry. Easy to use and suitable for the backyard, the trail, and emergencies.
The secondary burn makes it efficient and clean AND you can use every fuel you find to fire it!
In addition to being resilient and durable, it can boil water in ten minutes, by simply feeding it twigs.
The biggest advantage of Solo Stove is that you do not have to bring any fuel.
We understand that sometimes you need to return your purchase. No problem! Just contact us at firstname.lastname@example.org to return your unused products anytime for a full 100% refund. No restocking fees and no questions asked! With us, returns are easy!
We warranty each and every Solo Stove product to be free of manufacturing defects and we will repair or replace with a new product, at our option, any Solo Stove product that is defective. Solo Stove does not warrant its products against misuse. If your Solo Stove product was damaged due to misuse, we will extend a one-time courtesy offer, allowing you the option to purchase a new Solo Stove product for 50% off of our MSRP price listed on the website (plus shipping), excluding special pricing.
Standard (3-7 business days) shipping is FREE for all orders in the contiguous United States (lower 48 states).
If you are not 100% satisfied with your purchase for any reason, just contact us and we’ll be happy to provide a FREE pre-paid return label for any order shipped within the contiguous United States (lower 48 states). Return your order to us within 30 days and we’ll process a full refund. Customers shipping from outside the contiguous United States are responsible for return shipping costs.