IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.
Last updated September 2024
PLEASE READ THESE TERMS AND CONDITIONS (“TERMS”) CAREFULLY BEFORE USING OR ACCESSING THIS SITE OR MAKING ANY PURCHASE. Solo Brands, LLC dba Solo Stove ("Solo Stove") provides outdoor products and services through this website and other controlled social media pages (including, but not limited to, Facebook and Instagram) (“Site”). By using this Site, or making any purchase through this Site, you agree and accept to be bound by these Terms and Conditions (“Terms”). If you do not agree to the Terms, you should not use this Site or make a purchase.
The Terms constitute the entire and only agreement between you and Solo Stove and supersede all prior or contemporaneous agreements with respect to this Site, purchase of Solo Stove products or services, and your use thereof.
1. Use
You agree to use the Site only for its intended purpose. You agree to use the Site in compliance with all privacy, data protection, intellectual property, and other applicable laws. Accordingly, you are prohibited from:
- attempting to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to the Site, user accounts, or the technology and equipment supporting the Site; linking to the Site without permission;
- using data mining, robots, or other data gathering devices on or through the Site;
- posting incomplete, false, misleading or objectionable information or material;
- disclosing personal information about another person;
- advertising or marketing non-Solo Stove products on the Site;
- using the Site in an illegal way or to commit an illegal act in relation to the Site or that otherwise results in fines, penalties, or other liability to Solo Stove.
2. Eligibility
The Site is not directed to persons under the age of 13. If you are under 13 years of age, please discontinue use of this Site.
You may use the Site without creating an account. If you elect not to create an account, you may not be able to access certain content or participate in certain features of the Site. By creating an account with Solo Stove (“Account”), you confirm that the information you have provided is true and not to be used for any ulterior motive or unlawful reason. You may not share your account information with, or allow access to your account by, any third-party. You will be responsible to maintain the currency, completeness and accuracy of your Account information, and any loss caused by your failure to do so is your responsibility. You will also be responsible for all activity that occurs under your access credentials. You agree to notify Solo Stove immediately of any unauthorized use of your account.
If it is determined by Solo Stove that you have provided false or misleading information or have violated these Terms, or other abuses have occurred, Solo Stove reserves the right, in its sole discretion, to cancel your account without notice.
For more information about your account and/or membership in Solo Stove’s rewards program please visit the Firestarter Rewards program page and section 3 below.
3. Firestarter Rewards Program
Creating an Account will automatically enroll you to be a member (“Member”) of the Firestarter Rewards Program (the “Program”). The Program is open to all residents of the U.S. and Canada. Members shall be subject to any posted guidelines, rules, terms and conditions posted on the Site and applicable to the Program. Members must provide a valid, unique email address upon enrollment. Members agree that creation of a membership and/or participation in the Program will represent the Member’s acceptance of these terms and conditions and the privacy policy.
If a Member provides any registration data that is untrue, inaccurate, not current or incomplete, or if Solo Stove in its discretion, suspects that a Member’s registration data is untrue, inaccurate, not current or incomplete, Solo Stove has the right, but undertakes no obligation, to suspend, terminate or refuse the Member’s current or future use of the Program.
Firestarter Rewards points (“Points”) earned through the Program will not expire if the Program continues and the Member’s account is active. “Active” means that the Member earns and/or redeems Program Points using his or her Program account within a 24-month period. Receiving a birthday discount code is not considered “Active” for purposes of the Program.
If a Member is not Active for a 24-month period, the Member’s points will expire. Members can view all Points activity from the “Rewards” section of their account page.
A Member’s points will automatically and immediately expire (and the Member forfeits them) if the Member terminates membership in the Program and the Member may not have access to other Program benefits.
Solo Stove may, in its discretion, cancel, modify, restrict or terminate the Program or any aspects or features of the Program at any time without prior notice. Updated Program rules will be available at solostove.com. Any change in the Program will apply to unredeemed Points as well as Points Members may earn in the future.
If, in their sole discretion, Solo Stove suspects fraud, misrepresentation, abuse or violation of applicable rules involving the Program or Points, Solo Stove has the right to take appropriate administrative and/or legal action, including the cancellation of accumulated Points, and termination of Program participation.
Accrued Points are not transferable in the event of Member death or divorce. All Points are subject to all other Program rules, terms and conditions. Once Points have expired in accordance with the Program rules, they will not be reinstated.
Each Member shall be responsible for advising Solo Stove of any changes of name, address, email or any other account information.
Except as otherwise provided, the Program is only open to individual participants and not corporations or businesses. Pooling of Points or using another individual’s account is considered fraudulent and may result in the loss of all points.
Each Member is responsible for remaining knowledgeable as to the Program terms and conditions and as to the Activity and number of points in his or her account.
4. Intellectual Property
We grant you a limited non-exclusive license to use the Site for personal use only. All content on the Site, including any images, illustrations, graphics, design, icons, photographs, videos and written and other materials, including the compilation of this Site, is the property of Solo Stove and protected under applicable copyright, trademark, and other intellectual property laws. You do not acquire ownership rights to any content, document or other materials viewed through the Site. Any copying, republication, or distribution of this Site and/or its content is prohibited unless done with prior written consent from Solo Stove.
If you post content, including images, to the Site, you grant Solo Stove unrestricted, nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute and display such material (including derivative works) throughout the world in any media without providing attribution or obtaining additional consent. You further agree that Solo Stove and its affiliates are free to use any ideas, concepts, or know-how that you share.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.
If you believe that any material on the Services infringes upon any copyright which you own or control, you may file a DMCA Notice of Alleged Infringement with Solo Stove’s legal department at legal@solostove.com
The DMCA Notice of Alleged Infringement must include the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the Site are covered by a single notification, a representative list of such works);
(c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Solo Stove to locate the material on the Site;
(d) the name, address, telephone number, and e-mail address (if available) of the complaining party;
(e) a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Please be advised that we will not respond to complaints that do not meet these requirements. If we determine that the materials alleged to infringe your copyright do not require removal, we will remove those materials only pursuant to a court order declaring the content or use of the materials unlawful.
5. Purchases
You represent and warrant that if you are purchasing something from Solo Stove that (i) any credit card information you supply is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.
Any product(s) offered by Solo Stove as a free gift with purchase cannot be combined with other promotions, is not refundable or exchangeable and is non-transferable.
6. No Purchase For Resale
This Site is intended for sale of products from Solo Stove directly to consumers. Purchase for resale is strictly prohibited. If Solo Stove believes you are involved in purchases for resale it reserves the right to take any action against you, including without limitation, restrict sales to you, cancel your orders, and/or suspend or close your account.
If you wish to purchase Solo Stove product for resale please contact Solo Stove.
7. Order Cancellation
We reserve the right to not accept your order for any reason and/or cancel your order by written notice without liability for any damages or costs other than a refund of amounts paid in at least the following situations:
- The product is not available;
- Billing information is incorrect or unverifiable;
- Your order is marked as suspicious or unusual;
- We believe you are a reseller;
- There was an error in pricing displayed on the Site;
- Due to events outside of our control limiting our ability to fulfill your order;
If you wish to purchase Solo Stove product for resale please contact Solo Stove.
8. Errors, Inaccuracies and Omissions.
Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, delete any information or content appearing on the Site, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
9. Delivery
Title to and risk of loss of product passes to you upon delivery of the ordered product from Solo Stove to the carrier. Delivery times vary. Please note all delivery dates are estimates and are not a guarantee that the product will be delivered on the specified date. Solo Stove will not be liable for any loss or expenses which you may incur because of any delay in the delivery of your order.
10. Custom Products
Solo Stove values respect, tolerance and open dialogue, and we serve a diverse and varied customer base. Solo Stove has the sole discretion to reject any order that we deem inappropriate for production, including those designs or text that we deem to:
- Contain obscene, vulgar or profane content, including hate speech or symbols,
- Contain explicit sexual content or innuendo,
- Encourage violence, hate or negative stereotypes against individuals or groups,
- Attack, harass or discriminate based on race, religion, ethnicity, gender, disability, national origin, sexual orientation or gender identity,
- Incite public outrage or inspire violence,
- Portray or promote irresponsible use of alcohol or other substances, or
- Libel or defame an individual or group.
Solo Stove respects the intellectual property rights of others and we ask that you do the same. By purchasing any custom product on or through the Site, you represent and warrant that your requested design does not violate anyone else’s rights, including copyrights, trademarks, trade secrets, privacy or other rights. Solo Stove may cancel the order of and/or terminate the account of any customer who infringes, or may infringe, the copyright, trademark or other intellectual property rights of others.
11. SMS Messaging
You agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS and MMS, including cart reminders) from Solo Stove, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.
Message frequency will vary. Solo Stove reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Solo Stove also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Solo Stove, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
You also agree to Solo Stove Privacy Policy.
We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
To Cancel, text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Solo Stove and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Solo Stove through any other programs you have joined until you separately unsubscribe from those programs.
For help, text the keyword HELP to our shortcode to return customer care contact information.
If you are experiencing any problems, please visit SoloStove.com and submit the form with details about your problem or your request for support, or email support@solostove.com.
12. Returns And Warranty
Solo Stove’s Return and Warranty policies are included in these Terms. For more information, please check Solo Stove’s “Shipping & Returns” page.
13. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES INCLUDING, WITHOUT LIMITATION, ITS OWN NEGLIGENCE, SHALL SOLO STOVE OR ITS MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, SUBSIDIARIES, SUPPLIERS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING, OR DISTRIBUTING ITS SERVICES AND PRODUCTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SOLO STOVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (A) THE USE OR INABILITY TO USE THE SITE; (B) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; (E) USE OF SOLO STOVE PRODUCT; OR (F) ANY OTHER MATTER RELATING TO THE SITE. THE MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SITE, SOLO STOVE PRODUCTS, OR YOUR USE THEREOF WILL NOT EXCEED $100 OR THE COST OF THE PURCHASED PRODUCT
14. Indemnity
You agree to defend, indemnify and hold Solo Stove and its officers, managers, employees, agents and licensors harmless from all judgments, awards, losses, liabilities, costs and expenses, including but not limited to reasonable attorneys’ fees, expert witness fees, and costs of litigation arising out of or based on (a) content you submit, post to or transmit through the Site, (b) your use of the Site, (c) your connection to the Site, (d) your violation of the terms and conditions contained in this Agreement, or (e) your violation of any rights of a third party, including intellectual property rights.
15. Notice for California Residents.
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please contact us. You may also contact us by writing to Solo Stove, Attn: Legal, P.O. Box 726, Grapevine, TX 76099. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by phone at (916) 445-1254 or (800) 952-5210.
16. Notice For New Jersey Residents.
Notwithstanding any terms set forth in these Terms, if any of the limitations or liability or warranty disclaimers are held unenforceable, void or inapplicable under New Jersey law, then any applicable provision shall not apply to you but the rest of these Terms shall remain binding on you and us. In addition, for New Jersey residents, the limitation on liability is inapplicable where attorneys’ fees, court costs, or other damages are mandated by statute. Notwithstanding any provision in these Terms, nothing in these Terms is intended to, nor shall it be deemed or construed to, limit any rights available to you under the Truth-in-Consumer Contract, Warranty and Notice Act.
17. Binding Arbitration Agreement / Class Waiver
(a) Applicability
To the fullest extent allowed by applicable law, you and we agree to submit all Disputes (defined below) between us to individual, binding arbitration pursuant to the provisions in this “Dispute Resolution” Section. A “Dispute” means any dispute, claim, or controversy (except those specifically exempted below) between you and us that in any way relates to or arises from any aspect of our relationship, including, without limitation, your use or attempted use of the Site, your relationship with us, including messaging services, and all matters relating to or arising from these Terms, our Privacy Policy, or any other agreement between you and us, including the validity and enforceability of this agreement to arbitrate, and including any dispute, claim, or controversy that arose prior to the effective date of these Terms. A Dispute shall be subject to binding, individual arbitration regardless of whether it is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory. This includes claims that accrued before you agreed to these Terms. You understand that there is no judge or jury in arbitration and that court review of an arbitration award is limited.
(b) Initial Dispute Resolution
We hope no Dispute ever arises. We are available by phone at 817-900-2664 to address any concerns you may have regarding your use of the Site. Most concerns may be quickly resolved in this manner.
In an effort to accelerate resolution and reduce the cost of any Dispute between us, you and we agree to personally meet and confer telephonically or via videoconference in a good faith effort to resolve informally any Dispute prior to either party initiating a lawsuit or arbitration (“Initial Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference, as will we. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Initial Dispute Resolution Conference (“Notice”), which shall occur within 60 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. The Initial Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party sends a Notice, even if the same law firm or group of law firms represents multiple users in similar cases; unless all parties agree, multiple individuals initiating a Dispute cannot participate in the same Initial Dispute Resolution Conference. If we have a Dispute with you, we will send Notice of that Dispute to your billing address and/or email address you have provided to us. If you have a Dispute with us, you will send Notice to us in writing at the following email address: legal@solostove.com, using the subject line “Initial Dispute Resolution Conference.” Your Notice must be individual to you and must include, as applicable, your name, email address, and your residential address. The Notice also must describe the Dispute, explain the facts of the Dispute as you understand them, and tell us what you want us to do to resolve the problem. A notice of Dispute will not be valid, will not commence the time period for the Initial Dispute Resolution Conference, and will not allow you or us later to initiate a lawsuit or arbitration, unless it contains all of the information required by this paragraph. Engaging in the Initial Dispute Resolution Conference is a mandatory condition precedent and requirement that must be fulfilled before commencing arbitration. If either of us commences an arbitration without having previously provided a valid and compliant Notice, you and we agree that the applicable arbitration provider (or the arbitrator, if one has been appointed) must suspend the arbitration until the party that initiated it participated in an Initial Dispute Resolution Conference after sending Notice as required by this paragraph. If either party violates this Initial Dispute Resolution paragraph, a court of competent jurisdiction has the authority to enjoin the prosecution of the arbitration or court proceeding, and, unless prohibited by law, the arbitration provider shall neither accept nor administer any such arbitration nor assess fees in connection with such arbitration. The statute of limitations and all filing fee deadlines shall be tolled while the parties engage in the Initial Dispute Resolution Conference process required by this paragraph.
(c) Binding Arbitration
If a Dispute cannot be resolved through negotiations during the Initial Dispute Resolution Conference, then either you or we may elect to have the Dispute finally and exclusively resolved by binding arbitration, unless an exception applies as stated below under “Exceptions.” The arbitration will be administered by AAA in accordance with the Consumer Arbitration Rules, including the Mass Arbitration Supplementary Rules (as applicable), (the “AAA Rules”) effective as of the date of the Notice of Dispute, which are available at the AAA website, https://www.adr.org/Rules, as modified by these Terms of Use.
Arbitration hearings may be conducted by videoconference unless the arbitrator believes an in-person hearing is necessary. In such instances, the location of an arbitration hearing will be decided pursuant to the AAA Rules.
The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator will make a decision in writing but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law. The decision of the arbitrator shall be final and binding on you and us, and any award of the arbitrator may be entered in any court of competent jurisdiction.
The arbitrator shall determine the scope and enforceability of this arbitration agreement, including whether a Dispute is subject to arbitration, except as set forth in the “Exceptions” section below. The arbitrator has authority to decide all issues of validity, enforceability or arbitrability, including, but not limited to, where a party raises as a defense that any portion of this agreement is not enforceable, subject to the “Exceptions” section below.
If a lawsuit filed in court includes claims or requests for relief that are arbitrable and claims or requests for relief that are not, you and we agree that any non-arbitrable claims or requests for relief shall be stayed pending the completion of the arbitration of the arbitrable claims or requests for relief.
Your and our right to recover attorneys’ fees, costs and arbitration fees shall be governed by the laws that apply to the parties’ dispute, as well as any applicable arbitration rules.
(d) Class Action and Class Arbitration Waiver
The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action, and the parties expressly waive their right to file a class action or seek relief on a class basis.
Although the parties have agreed that no disputes may proceed as part of a class arbitration, you and we agree that the AAA may consolidate an individual arbitration filed under this Agreement with other individual arbitration(s), at the request of any party, if the arbitrations share any common issues of law or fact. The consolidation issue shall be determined by the arbitrator appointed for the earliest filed arbitration. Any disputes over whether an arbitration claim should be consolidated with others, or which arbitrator shall hear any consolidated matter, shall be resolved by the AAA.
If any court or arbitrator determines that the class action and class arbitration waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
(e) Fees
Each party will be responsible for its arbitration fees as set by AAA. For any arbitration in which your total damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less, the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, unless the total damages awarded are less than the amount of a settlement offered by us during the Initial Dispute Resolution Period as outlined above. The arbitrator may also award us our attorney fees, expert witness fees and costs if it is determined that your claim was brought in bad faith, for purposes of harassment, or is patently frivolous.
If multiple individual arbitration proceedings are consolidated pursuant to the Class Action and Class Arbitration Waiver section above, AAA and the arbitrator shall treat the consolidated proceedings as one arbitration for purposes of assessing AAA fees and the arbitrator’s compensation, and you consent and agree not to object to any reduction or elimination of AAA fees or arbitrator compensation.
(f) Exceptions
Small Claims Court Claims. Notwithstanding the parties' agreement to resolve all disputes through arbitration, either party may seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction and on an individual (non-class) basis only. If a party initiates an arbitration asserting a claim that falls within the jurisdiction of the small claims court, the other party may, at its discretion, require that the arbitration demand be withdrawn and that the claim be filed in the small claims court.
California Private Attorneys General Act (PAGA) Action. Notwithstanding the parties' agreement to resolve all disputes through arbitration, either party may seek relief in a court of law for a claim arising under California's Private Attorneys General Act.
Intellectual Property, Trade Secret, and Moral Rights Claims. Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court that only asserts claims for patent infringement or invalidity, copyright infringement, piracy, moral rights violations, trademark infringement, and/or trade secret misappropriation. Such claims are subject to the jurisdiction provisions below.
Computer Fraud and Abuse Act. Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court that only asserts claims for violation of the Computer Fraud and Abuse Act, 18 U.S.C. § 1030, and parallel state statutes such as Cal. Penal Code § 502.
(g) 30 Day Right to Opt Out
You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in sections above by sending written notice of your decision to opt-out to the following address: legal@solostove.com or by fax to 817-796-2905. The notice must be sent within thirty (30) days of registering to use the Site, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those sections. If you opt-out of these arbitration provisions, we also will not be bound by them.
(h) Exclusive Venue for Litigation
To the extent that the arbitration provisions set forth above do not apply, the parties agree that any litigation between them shall be filed exclusively in state or federal courts located in Texas (except for small claims court actions which may be brought where you reside). The parties expressly consent to exclusive jurisdiction in Texas for any litigation other than small claims court actions.
(i) Choice of Law
These Terms, and your relationship with us, will be governed and construed in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of law.
18. Notices And Communications
Except as explicitly stated otherwise, all notices you send to Solo Stove shall be sent by mail to Solo Stove Attn: Legal, P.O. Box 726, Grapevine, TX 76099 or by e-mail to legal@solostove.com.
With respect to notices Solo Stove sends to you, you consent to receive notices and other communications by posting notices on the Site, sending you an email at the email address listed in in your account, or mailing a notice to you at your billing address listed in your profile in your account.
19. Privacy
Solo Stove has adopted a separate Privacy Policy that you should refer to in order to understand what information we collect, why, how we use it, and your rights with respect to such information.
20. Updates To These Terms
These Terms may be amended from time to time. If we make a material change to the Terms, we will notify you in advance, such as by posting a notice on our website or sending a message to the email address associated with your account.