We understand that sometimes you need to return your purchase. No problem! Just contact us at firstname.lastname@example.org to return your unused products anytime for a full 100% refund. No restocking fees and no questions asked! With us, returns are easy!
We warranty each and every Solo Stove product to be free of defects in material and workmanship, and we will repair or replace with a new product, at our option, any Solo Stove product that is defective. Solo Stove does not warrant its products against normal wear or misuse. If your Solo Stove product was damaged due to misuse, our repair department can analyze the damage and may be able to repair it for a reasonable fee. If your Solo Stove product is unable to be repaired, we will extend a one-time courtesy offer, allowing you the option to purchase a new Solo Stove product for 50% off of our MSRP price listed on the website, excluding web specials.